Preorder

Why can't I add products to the cart?

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Lan Phuong

Lan Phuong

Last updated on Sep 14, 2026

Hello from Fordeer,


If you have selected "Only show pre-order button when out of stock," you need to take the following step:

  1. Go to the Products section in your Shopify admin.

  2. Put a tick on feature "Continue selling when out of stock."

  3. Click Save.

  1. Refresh your store and try adding the product to the cart again.

This should resolve the issue! 🚀.

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